What happens when I want to claim under the Lets-Cover Rent & Legal Protection cover?
If you are entitled to make a claim under the policy, the claim process will automatically be started on your behalf, with no forms to complete. When the tenancy reaches the point that a notice for possession can be served, our Rent & Legal Protection team will carry out an application check to make sure everything is in order. If you have a valid claim, we will then seek your instructions to proceed to obtain possession of your property and seek action against your tenant for the funds owed. The Rent & Legal Protection team will then instruct solicitors on your behalf, and act as your dedicated point of contact throughout the process. You will receive regular updates throughout. The team will submit all the required evidence and documents to the legal representatives on your behalf. Once the required notices have been served, payment will automatically be made to you, less an excess or other disbursements on your account. Payments will then continue each month, in arrears until possession is gained (or the limit of liability is reached). If there are no arrears, and you are solely seeking possession, then there is no excess to pay.
Without this type of cover, you would need to submit a claim directly with the court yourself, obtain and supply all the required evidence or find suitable legal representation. Even with legal representation, you will be required to collate the relevant supporting documentation and in the meantime will not be in receipt of rental income.
Am I eligible?
If you’re a landlord renting out your property through one of the Countrywide Residential Lettings branches, and are part of our Fully Managed or Let & Rent Collect services, with a qualifying tenancy, then you should be eligible for our Lets-Cover Rent & Legal Protection cover.
Contact your local branch who will give you further details of the policy cover, run some simple checks on your tenancy to confirm eligibility and help you begin the process of protecting your rental income.